Is there parking available?
Yes — we have free on-site parking with plenty of space. We're conveniently located at 2740 North Roosevelt Blvd, in the Overseas Market plaza (same shopping center as Winn-Dixie and CVS), just south of US-1 between Kennedy Dr and 7th St.
Can I try BodyZone before I join?
Yes — if you're a local and it's your first time visiting, your first workout is free, on us — think of it as a free trial run. Just bring a valid local ID and ask for us at the front desk during staffed hours. No commitment, no catch.
Do you offer day passes, drop-ins, or short-term options?
Yes — no membership needed, just show up and train. Drop-In is $20 (valid that day only), or save with a workout pack: 5 for $90, 10 for $160, 20 for $280. Need more time? 1 Week is $85, 2 Weeks is $95. All prices include tax, and we offer 10% off for military, first responders, and seniors. Workout packs (5/10/20) expire 1 year from the date of purchase — no expiration on Drop-In, since it's used the same day.
Are there contracts? How do I cancel?
Monthly recurring memberships require a 3-month minimum, after which you can cancel anytime with 30 days written notice. Paid-in-full memberships are non-refundable. Cancellations can be submitted directly through the BZ App — iOS or Android. Please note — your account is tied to your email address. If you rejoin in the future, be sure to use the same email to avoid any membership access issues.
How do I book a class?
Classes can be booked through the BZ App — download on iOS or Android. Both BZ Core and BZ Premier 24/7 members currently enjoy unlimited classes. See below for our cancellation policy.
What's your class cancellation policy?
You can cancel a class in the BZ App with no penalty up to 24 hours before it starts — this gives waitlisted members time to grab your spot. If it's within 24 hours of the class, please call us at (305) 292-2930 instead of using the app or emailing, since email may not reach us in time. Cancelling within 24 hours or a no-show — missing a class without notice — results in a strike on your account. After 2 strikes, a hold is placed and you won't be able to book classes until it's cleared with a manager. A $25 reinstatement fee may apply at the manager's discretion.
Do you have locker rooms and showers?
Yes — we have locker rooms and showers available for all members. Please note that locker rooms are closed after staffed hours — Mon–Fri 5:30AM–9PM, Sat 8AM–8PM, Sun 8AM–6PM. We recommend bringing your own lock and towel.
What are the gym rules?
We keep things simple — just be respectful and considerate of others. Here are the main day-to-day guidelines:
- Check-in required upon entry
- Clean & appropriate gymwear required (dress code) — no sandals, crocs or work boots
- Wipe down equipment before and after use
- Re-rack weights and keep things organized
- Respect equipment — no slamming
- Share equipment — no texting or phone calls on machines
- Be considerate of others — no playing music out loud
- Respect staff and members — no foul language
- Report any issues to the front desk
Additional rules are posted throughout the facility and outlined in your membership agreement.
Can I upgrade my BZ Core membership to BZ Premier 24/7?
Yes — existing BZ Core members can upgrade to BZ Premier 24/7. Pricing depends on your membership type. Must be 21 or older for 24/7 access. Stop by the front desk or call (305) 292-2930 to discuss your options.
What are your holiday hours?
The hours below reflect staffed hours. BZ Premier 24/7 members always have unrestricted 24/7 access regardless of holiday closures.
- Easter — open at regular time, close at 4 PM.
- Thanksgiving — open at regular time, close at 12 noon.
- Christmas Eve — open at regular time, close at 4 PM.
- Christmas Day — no staffed hours.
- New Year's Eve — open at regular time, close at 4 PM.
- New Year's Day — opens at 8 AM if it falls on a weekday. Weekend hours unchanged.
Holiday hours are posted in the gym in advance. We always recommend confirming with us directly before visiting on a holiday — call us at (305) 292-2930 or email teambz@bodyzonekeywest.com.
How do I prepare for my InBody scan?
The InBody is a quick, non-invasive body composition scan that measures muscle, fat and water in about 2 minutes, followed by a 5-10 minute results review with a trainer. To get the most accurate results please follow these guidelines:
✅ Please DO:
- Maintain normal fluid intake the day before and hydrate 1 hour prior
- Stand upright for 5-10 minutes before testing
- Try to test at the same time of day each visit
- Remove all jewelry and heavy accessories
- Allow 20 minutes for body temperature to stabilize after hot or cold exposure
- Use the restroom before testing
❌ Please DO NOT:
- Exercise before the test — wait until fully recovered (1-3 days)
- Eat for at least 3 hours before the test
- Wear lotion or ointment on hands or feet
- Wear socks or pantyhose during the test
InBody scans must be scheduled with a trainer. Contact us at (305) 292-2930 or stop by the front desk to schedule.
What is your equipment cleaning policy?
We take cleanliness seriously. Sanitizing wipe stations are located throughout the gym and all members are expected to wipe down equipment before and after each use. This keeps BodyZone a clean, safe, and enjoyable environment for everyone.
Can I bring a guest? What about drop-ins?
BZ Premier 24/7 members receive 1 guest pass per month — guests must be accompanied by the member at all times. Non-members are welcome as drop-ins starting at $20 per visit. Multi-visit workout packs are also available for frequent visitors.
Can I freeze my membership?
We accommodate holds or a temporary pause on a case-by-case basis for documented medical situations, pregnancy, or military orders. Contact us directly to discuss your situation at (305) 292-2930 or teambz@bodyzonekeywest.com.
Is there an age requirement? Can teens join?
Members must be at least 13 years old to join. Kids and children under 15 must be accompanied by a parent or guardian at all times while at the facility. Teens under 18 must be signed up in person by a parent or guardian, who must also sign the membership agreement and liability waiver on their behalf. We also offer special High School membership rates — ask us for details.
Do I need to sign anything before using the gym?
Yes — all visitors and members are required to sign a liability waiver before entering the gym floor, including those coming in for a tour. Our waiver is quick and easy to complete on our tablet at the front desk. Members will also receive their membership terms and conditions to review and sign at the time of purchase. Members under 18 require a parent or guardian to sign a separate minor waiver on their behalf — this must be completed in person at the front desk prior to the minor's first visit. Please note that members under 15 must be accompanied by a parent or guardian at all times while at the facility. Once signed, copies of your waiver and membership agreement are available anytime by logging into the BZ App.
What payment methods do you accept?
We accept all major credit and debit cards, bank account (ACH), and cash. Cash is accepted for all memberships and transactions except monthly recurring memberships, which require a credit/debit card or bank account on file for automatic billing. Memberships can be purchased in person or through the BZ App.
How much does personal training cost?
Personal training rates vary depending on the trainer and package selected. All new members receive a complimentary fitness assessment, full InBody body composition scan, and consultation. Contact us directly for current personal training pricing and availability at (305) 292-2930 or teambz@bodyzonekeywest.com.
Do you offer any discounts?
Active and retired military, police, fire, and EMT receive 10% off all memberships, with additional special rates available on annual plans. Seniors also receive 10% off all memberships. We also offer special rates for active High School students and full-time college students (minimum 12 credit hours) as well. Current, valid identification is required for all discounted rates. Please call (305) 292-2930 or email teambz@bodyzonekeywest.com for more specific information.
I can't see my membership in the app — what do I do?
Each account in our system is tied to a unique email address. If you can't see your membership after logging in (login issues are usually an email mismatch), you may have signed up with a different email. Try logging in with another email you use, or contact us at (305) 292-2930 or teambz@bodyzonekeywest.com and we'll locate your account right away.
How does 24/7 access work?
BZ Premier 24/7 members get 24/7 gym access through our Kisi smart access system — no key fob needed, just your phone. See the FAQ below for step-by-step setup instructions. Please note that 24/7 access is available to members 21 and older, and locker rooms are only available during staffed hours.
Photography & Video Policy
Photography and video for personal use is welcome at BodyZone — we just ask that you keep it respectful and appropriate.
- Always ask permission before filming or photographing other members
- No photography or video of any kind in the locker rooms or restrooms
- Professional shoots or commercial filming require advance approval — contact us at (305) 292-2930
Feel free to share your workouts on social media. Tag us — we love seeing it.
How do I set up the Kisi app for 24/7 access?
Once you purchase a BZ Premier 24/7 membership, you'll receive an automated email from Kisi with instructions to download the app. To ensure the app works properly please follow these steps:
1. Download the Kisi app and accept all permissions when prompted — the app requires location access to verify you are physically at the gym before unlocking the door.
2. In the Kisi app settings, set your phone as your Primary Device. This is required for access to work correctly.
Please note — location permissions and primary device setup are not optional. Without these the app will not be able to unlock the gym door. If you have any trouble setting up the app, stop by during staffed hours and we'll be happy to help.
How does BZ Coach access work?
BZ Coach is launching soon. Access will work a little differently by tier: BZ Premier 24/7 members will get permanent BZ Coach access for the life of their membership. BZ Core members will get a free 30-day trial, including the 30-Day Kickstart program — after that, continued access will require upgrading to BZ Premier 24/7.
What is the 30-Day Kickstart?
The 30-Day Kickstart is our structured onboarding program inside BZ Coach, launching soon — a simple, progressive set of workouts designed to build a consistent training habit in your first month, no experience required. Once BZ Coach launches, it'll be automatically loaded into your app from Day 1, so you can open it and get started right away.
